Privacy Policy

At RYVIA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we handle your information when you shop with us.

1. Information We Collect

When you place an order with us, we collect basic information necessary to process your order, including:

  • Personal Information: Name, shipping address, phone number.
  • Order Information: Products ordered and delivery details.

We do not collect sensitive payment information, as we only offer Cash on Delivery (COD) or Whish Pay for transactions.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your order.
  • Contact you regarding your order (for delivery or updates).

We do not share or sell your personal information to third parties.

3. Data Security

We take appropriate measures to protect the information you provide. However, since we only collect basic details for order processing and do not handle payment processing, the security of your payment method is handled by Whish Pay and the COD service.

4. Your Choices

  • Access and Correction: You can contact us to access or correct any of the information we’ve collected.
  • Unsubscribe: If you have received any promotional messages (if applicable), you can opt-out at any time by contacting us.

5. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

6. Contact Us

If you have any questions about how your information is handled, please contact us at:

  • Email: info@ryvia.store
  • Phone: +961 79 165 804