Terms & Conditions

Welcome to RYVIA! By accessing or using our website and purchasing products, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our site.

1. General Information

  • RYVIA is a clothing brand that provides customized apparel, including oversized t-shirts, hoodies, and other fashion items.
  • These Terms & Conditions govern the use of our website, services, and any transactions made through our platform.
  • By placing an order, you confirm that you have read, understood, and accepted these Terms & Conditions.

2. Products and Pricing

  • All products displayed on our website are subject to availability. We reserve the right to discontinue any products without notice.
  • Prices are listed in USD and are subject to change without prior notice.
  • We strive to ensure accurate descriptions, images, and pricing on our website, but we do not guarantee that all information is error-free. In the event of a pricing error, we reserve the right to cancel or adjust your order.

3. Order Process

  • To place an order, you must provide us with accurate and complete information, including your name, shipping address, phone number, and any customization details.
  • Customization: If you are customizing an item (such as adding logos, images, or text), ensure that your design is correct before finalizing the purchase. We are not responsible for design errors.
  • Once an order is placed, you will receive an order confirmation email. If there are any issues with your order, we will contact you directly.

4. Payment and Shipping

  • We accept Cash on Delivery (COD) or Whish Pay as the payment methods.
  • Shipping is available only within Lebanon. Delivery times are typically within 3 business days from the date of order.
  • Customers are responsible for any shipping costs associated with returns or exchanges (unless the item is defective or incorrect).

5. Returns and Exchanges

  • Since our products are customized, we generally do not accept returns or exchanges unless the item is defective or incorrect. For more information, please refer to our Return & Exchange Policy page.

6. Privacy

We value your privacy and will handle your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your data as described in our Privacy Policy.

7. Intellectual Property

  • All content on our website, including images, logos, product descriptions, and text, is the property of RYVIA and is protected by copyright laws.
  • You may not use any of our content without prior written permission.

8. Limitation of Liability

  • RYVIA is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • We are not liable for any loss, damage, or injury that may occur during the delivery process or after receipt of the products.

9. Indemnification

You agree to indemnify and hold harmless RYVIA, its owners, employees, and affiliates from any claims, losses, damages, or legal actions arising from your use of our website or violation of these Terms & Conditions.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Lebanon. Any disputes will be resolved in the courts located in Lebanon.

11. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page, and the revised version will be effective immediately upon posting.

12. Contact Us

If you have any questions or concerns about our Terms & Conditions, please contact us at:

  • Email: info@ryvia.store
  • Phone: +961 79 165 804